Please see what their customers have to say!
“I am inspired to add my experience at Lake City Autoworks. I have been using their services since about 1991. As a woman, I had been had by mechanics before; so I had acquired enough understanding to know when I was being treated honestly. I always have been by both Ron Hand, the owner, and Karl the manager.
Before Karl was the manager, he was the lead mechanic. When my older car needed an engine replaced, he found a rebuilt engine for it. Fortunately, it was on warranty because after installation, there was a problem. The same thing happened with the next. The third engine worked as it was supposed to. Karl only charged me labor for 1 engine even though he had installed 3. That in itself is remarkable, but the thing I remember most is his kindness throughout an experience that must have been very frustrating for him.
I agree that it is possible to get an oil change for less money, but I find it worth it to go to Lake City Auto works because, even though I am on a very tight budget, based on their thoroughness and my history with them, I trust them.” Sasha D. Courtesy of Yelp review
“I limped my 4Runner here after it was over heating and they diagnosed a faulty water pump. I had my water pump replaced a little over a year ago at a different shop and when I mentioned that, they actually recommended I contact the other shop to inquire about the warranty rather than proceeding with the repair as I was prepared to do. I wasn’t aware that water pumps shouldn’t fail so quickly and was prepared to pay for the expensive replacement, so I greatly appreciate their service and forthrightness. Now if I could only find a reasonably priced towing company!” Jenny D. Courtesy of Yelp Review
“Karl and his team are the best! I’ve taken my car and my boss’s car in for service a number of times. They never try to sell me something I don’t need and will even explain why I don’t need work I’ve requested (tune up) which saves me hundreds of dollars. I won’t take my car to anyplace else.” Emilee M. Courtesy of Yelp Review
“I have never reviewed anything on Yelp, just because I didn’t feel the need to. However, Lake City Auto Works deserves much praise and I felt compelled to write a review for them.
I have been taking my 2001 Honda Accord there for 3 years and don’t have a complaint. My car has close to 240,000 miles and I seriously believe they are part of the reason it has remained running.
Here are some of the good things you will experience:
– Honest: Karl and the other team members will NEVER try to sell you something you don’t need. In fact, there was a time they thought I needed a battery (in addition to other things) so I told them to go ahead with the work even though it was going to be tough for me to afford on my grad student income. They easily could’ve left it at that and just replaced the battery, but instead they kept trying to get to the heart of the problem and figured out that it was something that was much cheaper. What mechanic does that?
– Affordable: I don’t know what the other reviewers mean when they say it is expensive. It doesn’t seem any pricier than most other mechanics. The big difference is that you know you’re not buying parts you don’t need. More importantly, you know they are doing a thorough job.
– Fast/Easy Scheduling: the other reviews are correct, you’re usually in and out in a day. I’ve never experienced one of those conversations about ordering parts from Kentucky or somewhere that will take 4 days, etc. at LCAW. Boom. Car done. Also, almost every time I call they just tell me to bring my car in whenever I want. I only remember one time they told me that they were swamped and I should make an actual appointment.
There have been at least two occasions where I was quoted one price and by the time they did all of the work, it comes out to be cheaper. This past service was about $75 cheaper than quoted. I know it sounds like that could be a sham, but I trust them and I truly do not believe they need to try to fool you. They are way too professional and way too good to do something like that.
Basically, if you live in the Seattle area, it is absolutely, hands down worth it to come to LCAW. I only wish I weren’t moving so I could have them help keep this car running for more years to come.” Dan M. Courtesy of Yelp Review
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